Terms of Service

1. Acceptance of Terms

Welcome to Love Queues. These Terms of Service constitute a legally binding agreement between you (whether as an individual, a company, or another legal entity) and Zhijiang Lianpai Trading Co., Ltd., operating under the developer name Love Queues, with its registered office at Room 1-903, Xinyuan Garden, Intersection of Baima Road and Donghe Road, Dongshi Town, Zhijiang 443200, China. By accessing our website at https://www.lovequeue.lat, engaging our computer systems design and related services, or otherwise interacting with Love Queues in any business capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service in their entirety. If you do not agree with any provision set forth herein, you must immediately discontinue all use of the website and our services and refrain from any further engagement with Love Queues.

These Terms of Service apply to all visitors, users, clients, and others who access or utilize the website or services provided by Love Queues. We reserve the right, in our sole discretion, to modify, amend, or replace these Terms of Service at any time in accordance with the process described in the section titled Changes to Terms below. Your continued use of the website or our services following the posting of any revisions constitutes your irrevocable acceptance of those changes. For this reason, we strongly encourage you to review these Terms of Service periodically to stay informed of your rights and obligations. If you are entering into this agreement on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms of Service, in which case the terms you and your shall refer to that entity.

Love Queues provides services primarily to businesses and professionals. By using our website or services, you represent and warrant that you are at least eighteen years of age and have the legal capacity to enter into a binding contract. If you are under the age of eighteen, you are not permitted to use our website or services under any circumstances. We reserve the right to request proof of age or legal capacity at any time and to suspend or terminate access where we have reasonable grounds to believe that a user does not meet these eligibility requirements. These eligibility requirements apply regardless of jurisdiction and are not waived by any failure on our part to verify them at the point of engagement.

2. Description of Services

Love Queues, as the developer brand of Zhijiang Lianpai Trading Co., Ltd., is a computer systems design and related services company. Our core service offerings include but are not limited to enterprise systems architecture design, systems integration and interoperability engineering, data infrastructure planning and implementation, DevOps and site reliability engineering (SRE) consulting, cloud migration and hybrid infrastructure strategy, technical due diligence and feasibility assessments, legacy system modernization, custom middleware and API development, and ongoing technical advisory and support services. The precise scope, deliverables, timelines, and fees for any engagement are defined in a mutually agreed-upon statement of work, service agreement, or proposal document executed by both parties. The descriptions of services set forth in these Terms of Service are general in nature and are supplemented by the terms of any individual project agreement.

We strive to deliver all services with the highest degree of professionalism, technical competence, and diligence reasonably expected of a firm operating in the computer systems design industry. However, you acknowledge that information technology systems are inherently complex and that outcomes may be influenced by factors beyond our direct control, including the state of your existing infrastructure, the cooperation and availability of your personnel, the timeliness of decisions and approvals, and changes in technology or regulatory landscapes. Unless expressly guaranteed in a specific written agreement, Love Queues does not warrant that any particular technical approach, architectural recommendation, or system design will achieve a specific measurable business outcome beyond what is reasonably foreseeable given the information available at the time of engagement. We reserve the right to modify, suspend, or discontinue any service offering at any time, with reasonable notice to affected clients, provided that our obligations under any active and fully executed service agreements are honored in accordance with their terms.

3. Website Use and Access

Access to and use of the Love Queues website is provided on a temporary, as-available basis. We grant you a limited, non-exclusive, non-transferable, and revocable license to access and view the content on our website for your personal and internal business purposes in accordance with these Terms of Service. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website except as incidental to normal web browsing or as expressly authorized in writing by Love Queues. All rights not expressly granted to you under these Terms of Service are reserved by Love Queues and Zhijiang Lianpai Trading Co., Ltd.

We do not guarantee that our website, or any content on it, will always be available, uninterrupted, or error-free. We may suspend, withdraw, discontinue, or change all or any part of our website without notice. We will not be liable to you if, for any reason, our website is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our website, including maintaining an internet connection and compatible hardware and software. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these Terms of Service and comply with them. We may restrict access to some parts of our website, or the entire website, to users who have registered with us. If you choose or are provided with a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential and must not disclose it to any third party.

4. Accounts and Registration

Certain features of the Love Queues website or services may require you to create an account or register with us. When you create an account, you agree to provide accurate, current, and complete information about yourself or your organization as prompted by the registration form and to maintain and promptly update that information to keep it accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security by emailing help@lovequeue.lat. Love Queues will not be liable for any loss or damage arising from your failure to comply with these obligations.

We reserve the right to refuse registration, to suspend or terminate your account, or to cancel your access to the website and services at any time, with or without notice, for any reason or no reason, including but not limited to a violation of these Terms of Service, a request by law enforcement or other government authority, your engagement in fraudulent or illegal activities, unexpected technical or security issues, or extended periods of account inactivity. Upon termination of your account, your right to use the website and services will immediately cease. All provisions of these Terms of Service that by their nature should survive termination shall survive termination, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability. You may cancel your account at any time by contacting us; however, cancellation does not relieve you of any payment obligations incurred prior to the effective date of cancellation.

5. Intellectual Property

5.1 Our Intellectual Property

All content, features, and functionality available on the Love Queues website, including but not limited to text, graphics, logos, icons, images, audio and video clips, data compilations, software code, algorithms, documentation, user interfaces, visual design elements, and the selection, arrangement, and coordination thereof, is owned by or licensed to Zhijiang Lianpai Trading Co., Ltd. and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. The Love Queues name, the LQ logo mark, and all related names, logos, product and service names, designs, and slogans are trademarks of Love Queues or its affiliates or licensors. You must not use such marks without the prior written permission of Love Queues.

Except as expressly provided in these Terms of Service or in a separate written agreement, no part of the website or its content may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever without our express prior written consent. Any use of the website not expressly permitted by these Terms of Service is a breach of these Terms and may violate copyright, trademark, and other laws. The technology, methodologies, frameworks, tools, templates, and know-how that Love Queues develops, uses, or makes available in the course of providing its services remain the exclusive intellectual property of Love Queues, unless otherwise agreed in a signed writing between the parties.

5.2 Client Materials and License

In connection with providing our services, you may provide us with specifications, documentation, data, designs, software, or other materials belonging to you or your organization (collectively, Client Materials). You retain all right, title, and interest in and to the Client Materials. You grant Love Queues a worldwide, royalty-free, non-exclusive, non-transferable (except as necessary in connection with a business transfer) license to use, reproduce, modify, and create derivative works of the Client Materials solely to the extent reasonably necessary for us to perform our obligations under the applicable service agreement and these Terms of Service. This license terminates upon completion of the relevant engagement, subject to our right to retain archival copies for legal, regulatory, and business continuity purposes.

You represent and warrant that you own or have obtained all necessary rights, licenses, consents, and permissions to provide the Client Materials to Love Queues and to grant the license described above, and that our use of the Client Materials in accordance with these terms will not infringe, misappropriate, or violate the intellectual property rights, publicity rights, privacy rights, or any other rights of any third party. You agree to indemnify and hold harmless Love Queues against any claims, damages, liabilities, and costs arising from any breach of this representation.

5.3 Deliverables and Work Product

Unless otherwise expressly agreed in a written statement of work or service agreement executed by both parties, all deliverables, work product, designs, code, documentation, architecture diagrams, integration plans, configurations, scripts, reports, and other materials created by Love Queues in the course of providing services (collectively, Work Product) shall be owned by Love Queues. Upon full and final payment of all fees due under the applicable service agreement, Love Queues grants you a perpetual, irrevocable, worldwide, non-exclusive, non-transferable, royalty-free license to use, modify, and reproduce the Work Product solely for your internal business purposes. This license does not include the right to resell, sublicense, or distribute the Work Product to third parties as a standalone product or service.

Where a service agreement expressly provides for the assignment of ownership rights in Work Product to the client, Love Queues agrees to execute and deliver such documents as may be reasonably necessary to perfect and record such assignment, provided that all outstanding fees have been paid in full. Notwithstanding any assignment of Work Product, Love Queues retains the unrestricted right to use, develop, and license its underlying methodologies, tools, frameworks, know-how, pre-existing intellectual property, and general learning developed during the engagement, provided that such use does not disclose your Confidential Information or violate any non-disclosure obligations.

6. Acceptable Use

You agree to use the Love Queues website and services only for lawful purposes and in accordance with these Terms of Service. You are prohibited from using our website or services in any manner that violates any applicable federal, state, local, or international law, regulation, or governmental order. You further agree not to engage in any conduct that restricts or inhibits the use or enjoyment of the website by any other person, or that could, as determined by Love Queues in its reasonable discretion, harm Love Queues, its affiliates, its clients, or any other users, or expose them to liability, damage, or detriment of any kind.

Without limiting the generality of the foregoing, you specifically agree not to use the website or services to transmit, distribute, or store any material that is unlawful, defamatory, libelous, abusive, obscene, pornographic, invasive of privacy, harassing, threatening, fraudulent, or otherwise objectionable; to impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity; to upload, post, or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, or pyramid schemes; to upload or transmit viruses, worms, Trojan horses, logic bombs, or any other malicious or technologically harmful material; to attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the website, the server on which it is stored, or any server, computer, or database connected to the website; to attack the website via a denial-of-service attack or a distributed denial-of-service attack; or to use any robot, spider, scraper, or other automated means to access the website for any purpose without our express prior written permission. Any violation of this Acceptable Use section may result in immediate suspension or termination of your access to the website and services and may expose you to civil and criminal liability.

7. Confidentiality

In the course of our engagement, each party may disclose to the other certain non-public, proprietary, or confidential information, including but not limited to business plans, financial data, technical specifications, source code, trade secrets, client lists, project requirements, system architectures, security configurations, and other information that a reasonable person would understand to be confidential (Confidential Information). Each party agrees to hold the Confidential Information of the other party in strict confidence and to take all reasonable precautions to protect such Confidential Information, using at least the same degree of care as it employs to protect its own confidential information of a similar nature, but in no event less than a reasonable degree of care.

Neither party shall use or disclose the Confidential Information of the other party for any purpose other than to perform its obligations or exercise its rights under these Terms of Service and any applicable service agreement. Confidential Information excludes information that (a) is or becomes publicly known through no breach of these Terms by the receiving party, (b) was rightfully known or subsequently rightfully obtained by the receiving party without an obligation of confidentiality from a source other than the disclosing party, (c) is independently developed by the receiving party without use of or reference to the disclosing party Confidential Information, as demonstrated by competent written evidence, or (d) is required to be disclosed by law, regulation, or court order, provided that the receiving party gives the disclosing party prompt written notice of such requirement (to the extent legally permitted) and cooperates with the disclosing party reasonable efforts to obtain a protective order or other confidential treatment.

The obligations of confidentiality set forth in this section shall survive the termination or expiration of these Terms of Service and any service agreement for a period of three years, or indefinitely with respect to any information that constitutes a trade secret under applicable law. Upon termination of the business relationship, each party shall, at the option of the other party, return or securely destroy all copies of the other party Confidential Information in its possession or control, subject to the right of the receiving party to retain copies as required by law, regulation, or professional standards, or for bona fide archival and business continuity purposes, provided such retained copies continue to be protected in accordance with this section.

8. Disclaimers and Warranties

THE LOVE QUEUES WEBSITE AND ALL SERVICES PROVIDED BY LOVE QUEUES ARE PROVIDED ON AN AS IS AND AS AVAILABLE BASIS, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LOVE QUEUES AND ZHIJIANG LIANPAI TRADING CO., LTD., AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, AND ASSIGNS, EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, PERFORMANCE, OR TRADE USAGE. WE DO NOT WARRANT THAT THE WEBSITE OR SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE, OR THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED.

Without limiting the generality of the foregoing, Love Queues does not warrant or make any representation regarding the results that may be obtained from the use of the website or services, the accuracy or reliability of any information obtained through the website or services, or that any recommendations, designs, architectures, configurations, or work product will be suitable for your particular needs or will achieve any specific business, technical, or financial outcome. You acknowledge that computer systems design and integration involve inherent risks, uncertainties, and technical complexities, and that Love Queues cannot and does not guarantee uninterrupted operation of any system it designs or integrates, absence of security vulnerabilities, compatibility with all third-party systems present and future, or conformity with evolving regulatory standards. You assume full responsibility for testing, validating, and accepting any deliverables and for implementing appropriate backup, disaster recovery, and security measures for systems deployed based on our recommendations or work. Any reliance you place on information or materials provided by Love Queues is strictly at your own risk.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LOVE QUEUES, ZHIJIANG LIANPAI TRADING CO., LTD., OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, OR ASSIGNS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITY, LOST DATA, LOST SAVINGS, BUSINESS INTERRUPTION, DAMAGE TO REPUTATION OR GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR ANY OTHER COMMERCIAL OR ECONOMIC LOSS, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF SERVICE, YOUR USE OF OR INABILITY TO USE THE WEBSITE OR SERVICES, OR ANY TRANSACTIONS ENTERED INTO THROUGH THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTORY DUTY, OR ANY OTHER LEGAL THEORY, EVEN IF LOVE QUEUES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE.

NOTWITHSTANDING ANY PROVISION TO THE CONTRARY, THE AGGREGATE, TOTAL LIABILITY OF LOVE QUEUES AND ZHIJIANG LIANPAI TRADING CO., LTD. FOR ALL CLAIMS, DAMAGES, AND CAUSES OF ACTION ARISING FROM OR RELATING TO THESE TERMS OF SERVICE OR THE SERVICES PROVIDED HEREUNDER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT OF FEES PAID BY YOU TO LOVE QUEUES UNDER THE SPECIFIC SERVICE AGREEMENT FROM WHICH THE CLAIM AROSE DURING THE TWELVE-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00). THE EXISTENCE OF MORE THAN ONE CLAIM SHALL NOT ENLARGE THIS LIMIT. YOU ACKNOWLEDGE THAT THE ALLOCATION OF RISK AND THE LIMITATIONS OF LIABILITY IN THIS SECTION FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES AND THAT IN THE ABSENCE OF THESE LIMITATIONS THE FEES CHARGED FOR SERVICES WOULD BE MATERIALLY HIGHER. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

10. Indemnification

You agree to defend, indemnify, and hold harmless Love Queues, Zhijiang Lianpai Trading Co., Ltd., and their respective officers, directors, employees, agents, contractors, licensors, successors, and assigns from and against any and all claims, actions, suits, demands, proceedings, damages, liabilities, losses, costs, and expenses, including without limitation reasonable legal and accounting fees, arising out of or relating to (a) your use of or access to the website or services in a manner not authorized by these Terms of Service, (b) your violation of any term of these Terms of Service, (c) your violation of any applicable law, rule, or regulation, (d) your violation of any third-party rights, including without limitation intellectual property rights, privacy rights, or publicity rights, (e) any Client Materials you provide to us, including any claim that such materials cause injury to or infringe the rights of a third party, (f) your gross negligence, willful misconduct, or fraud, or (g) any unauthorized use of your account, whether or not such use was authorized by you. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case you agree to cooperate with our defense of such claim.

This indemnification obligation applies regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise, and whether damages are sought on a direct, indirect, incidental, consequential, or other basis. You shall not, without our prior written consent, settle, compromise, or consent to the entry of any judgment in any pending or threatened claim, action, or proceeding in respect of which indemnification may be sought hereunder unless such settlement, compromise, or consent (i) includes an unconditional release of Love Queues and its indemnified parties from all liability arising out of such claim, action, or proceeding, (ii) does not include any admission of fault or wrongdoing by Love Queues or its indemnified parties, and (iii) does not impose any ongoing obligations, restrictions, or financial commitments on Love Queues or its indemnified parties.

11. Third-Party Links and Services

Our website and services may contain links to third-party websites, applications, services, or resources that are not owned, operated, or controlled by Love Queues or Zhijiang Lianpai Trading Co., Ltd. These links are provided solely for your convenience and do not constitute or imply any endorsement, sponsorship, affiliation, or recommendation by Love Queues of the content, products, services, or business practices of any linked third party. We have no control over and assume no responsibility for the content, privacy policies, terms of service, data collection practices, or security of any third-party website or service. When you navigate away from the Love Queues website to a third-party site, you do so entirely at your own risk and are subject to the terms and conditions and privacy policies of that third party.

Love Queues shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party website or service. We strongly encourage you to review the terms of service and privacy policy of every website and service you visit before providing any personal information or entering into any transaction. The inclusion of any link on our website does not imply that Love Queues has investigated, verified, or approved the content or practices of the linked site, and you acknowledge that Love Queues is not responsible for the availability, accuracy, or any other aspect of the linked resources. If you have a concern about any third-party link appearing on our website, please contact us and we will review the matter.

12. Termination

These Terms of Service shall remain in full force and effect while you use the website or services. Love Queues may terminate or suspend your access to the website and services, in whole or in part, at any time, with or without cause, with or without notice, effective immediately. Grounds for termination may include, without limitation, your breach of any provision of these Terms of Service, your engagement in conduct that Love Queues determines, in its sole discretion, is harmful to its interests or the interests of other users, your failure to pay fees when due, your insolvency or bankruptcy, or a request from law enforcement or other government authority. We may also terminate or suspend the website or services generally, at any time, without cause, by giving reasonable notice to users through the website or via email.

Upon termination for any reason, all rights and licenses granted to you under these Terms of Service shall immediately cease. You must immediately cease all use of the website and services and, if applicable, destroy all copies of any materials you have downloaded or printed from the website. Termination shall not relieve you of any obligation to pay fees that have accrued or become payable prior to the effective date of termination, nor shall it relieve you of any obligation that expressly or by its nature survives termination. We reserve the right to permanently delete or disable any account and all related information and files following termination, without further notice or liability. The provisions of these Terms of Service concerning intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, and any other provisions that by their nature are intended to survive, shall survive any termination or expiration of these Terms of Service.

13. Governing Law

These Terms of Service and any dispute, claim, or controversy arising out of or relating to them, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be governed by and construed in accordance with the laws of China, without giving effect to any principles of conflicts of law that would result in the application of the laws of any other jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply to these Terms of Service or to any transaction conducted hereunder.

You agree that any legal action or proceeding between you and Love Queues that is not subject to mandatory arbitration under the Dispute Resolution section below shall be brought exclusively in the competent courts located in Zhijiang, China. You irrevocably and unconditionally consent to the personal jurisdiction and venue of such courts and waive any objection based on improper venue, forum non conveniens, or any similar doctrine. Nothing in this section shall prevent Love Queues from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights, confidential information, or other proprietary interests, and you agree that Love Queues may seek such relief without the necessity of posting bond or proving actual damages.

14. Dispute Resolution

In the event of any dispute, claim, question, or disagreement arising from or relating to these Terms of Service or the breach thereof, the parties shall first use their best efforts to resolve the dispute amicably and in good faith through informal negotiations. The party claiming the existence of a dispute shall provide written notice to the other party setting forth the nature of the dispute and the relief sought. The parties shall have a period of thirty calendar days from receipt of such notice to attempt to resolve the dispute through direct discussions between representatives who have authority to settle the dispute. If the dispute is not resolved within that thirty-day period, either party may initiate formal proceedings as provided in this section. All communications made in the course of these informal negotiations shall be treated as settlement discussions and shall not be admissible in any subsequent proceeding except to the extent otherwise discoverable or admissible under applicable rules of evidence.

Any dispute that is not resolved through informal negotiations as described above shall be submitted to binding arbitration administered by the China International Economic and Trade Arbitration Commission (CIETAC) in accordance with its then-current arbitration rules. The arbitration shall be conducted in English by a single arbitrator mutually agreed upon by the parties, or, if the parties cannot agree within fifteen days, appointed by CIETAC. The seat of arbitration shall be Beijing, China. The arbitral award shall be final and binding upon both parties, and judgment upon the award may be entered in any court having jurisdiction thereof. The arbitrator shall have the authority to grant any remedy or relief that would be available in a court of competent jurisdiction, including monetary damages, specific performance, and injunctive relief, but shall not have the authority to award punitive or exemplary damages except to the extent such damages are expressly available under applicable statutory law. Each party shall bear its own costs and legal fees associated with the arbitration, and the parties shall share equally the fees and expenses of the arbitrator and CIETAC, unless the arbitrator determines that the costs should be allocated differently in the interests of fairness. The arbitration proceedings and all related documents shall be kept confidential to the fullest extent permitted by law.

Notwithstanding the foregoing, either party may seek temporary, preliminary, or permanent injunctive relief from any court of competent jurisdiction to prevent the infringement, misappropriation, or unauthorized disclosure of intellectual property rights or confidential information, or to preserve the status quo pending the outcome of the dispute resolution process. The pursuit of such injunctive relief shall not constitute a waiver of the right or obligation of either party to submit any dispute to arbitration. All claims must be brought in the parties individual capacity and not as a plaintiff or class member in any purported class, collective, representative, or private attorney general proceeding. Unless otherwise required by applicable law, any claim or cause of action you may have with respect to these Terms of Service or the services must be commenced within one year after the claim or cause of action arises, or such claim or cause of action shall be permanently barred.

15. Changes to Terms

Love Queues reserves the right, in its sole discretion, to modify, amend, or replace these Terms of Service at any time and for any reason. When we make changes, we will post the revised Terms of Service on this page and update the Last Updated date at the top of the document. We may also, at our discretion, provide additional notice of material changes through a notice on our website, an email to registered users, or other reasonable means. Changes will become effective immediately upon posting unless a different effective date is specified. It is your responsibility to review these Terms of Service periodically for any changes. Your continued use of the website or services following the posting of revised Terms of Service means that you accept and agree to the changes.

If you do not agree to the modified Terms of Service, your sole and exclusive remedy is to discontinue use of the website and services and to notify us that you do not accept the changes. If you have an active service agreement with us at the time a change is made, the version of these Terms of Service in effect at the time your service agreement was executed shall continue to govern that specific engagement unless you expressly agree to the updated terms in writing, provided however that Love Queues reserves the right to require acceptance of updated terms as a condition of continued service delivery. Historical versions of these Terms of Service will be archived and available upon request. No modification, amendment, or waiver of any provision of these Terms of Service shall be effective unless in writing and signed by an authorized representative of Love Queues and, in the case of a waiver, the party against whom the waiver is to be asserted.

16. Notices

All notices, requests, demands, and other communications required or permitted under these Terms of Service shall be in writing. Notices to Love Queues shall be sent to help@lovequeue.lat or to our registered office at Room 1-903, Xinyuan Garden, Intersection of Baima Road and Donghe Road, Dongshi Town, Zhijiang 443200, China, Attention: Legal Department, and shall be deemed delivered upon confirmation of receipt if sent by email (provided no bounce-back or delivery failure message is received) or five business days after deposit with an internationally recognized courier service if sent by mail. Notices to you may be sent to the email address you have provided to us or, at our option, posted on our website. Notices posted on the website shall be deemed effective upon posting.

You are responsible for maintaining a current and valid email address on file with Love Queues and for regularly checking the website for posted notices. Any notice sent to the email address you have on file with us shall be deemed effective and received by you on the day it is sent, regardless of whether you actually read it. For purposes of these Terms of Service, business day means any day other than Saturday, Sunday, or a public holiday observed in China. If a notice would be deemed effective on a day that is not a business day, the notice shall be deemed effective on the next succeeding business day.

17. Contact Information

If you have questions, concerns, or requests regarding these Terms of Service, our services, or your engagement with Love Queues, please contact us using the information below. We welcome inquiries from existing and prospective clients and strive to respond to all communications promptly and thoroughly.

Developer Name: Love Queues
Organization: Zhijiang Lianpai Trading Co., Ltd.
Registered Office: Room 1-903, Xinyuan Garden, Intersection of Baima Road and Donghe Road, Dongshi Town, Zhijiang 443200, China
Website: https://www.lovequeue.lat
Email: help@lovequeue.lat
Phone: +1 (854) 236-6626

For legal notices, including notices of claimed copyright infringement, notices of dispute under the Dispute Resolution section, and formal correspondence regarding these Terms of Service, please address your communication to the Legal Department at the email or physical address above and clearly identify the nature of your communication in the subject line or on the envelope. We aim to acknowledge all legal correspondence within ten business days of receipt and to provide a substantive response within a reasonable period thereafter.

18. General Provisions

Entire Agreement: These Terms of Service, together with any applicable service agreement, statement of work, or other written agreement expressly referenced herein, constitute the entire agreement between you and Love Queues with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter. No terms or conditions stated in any purchase order, vendor registration, or other document submitted by you to Love Queues shall be binding on Love Queues unless expressly accepted in a writing signed by an authorized representative of Love Queues.

Severability: If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary so that the remaining provisions of these Terms of Service shall continue in full force and effect. The invalidity of any provision shall not affect the validity or enforceability of any other provision, and the parties agree that the court or tribunal should endeavor to give effect to the parties intentions as reflected in the invalid provision to the fullest extent permitted by law.

Waiver: No waiver by Love Queues of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of Love Queues to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision. A waiver of any breach or default shall only be effective if made in writing and signed by an authorized representative of Love Queues, and no such waiver shall constitute a waiver of any subsequent or other breach or default.

Assignment: You may not assign or transfer these Terms of Service, or any of your rights or obligations hereunder, whether by operation of law, merger, change of control, or otherwise, without the prior written consent of Love Queues. Any attempted assignment in violation of this provision shall be null and void and of no force or effect. Love Queues may assign or transfer these Terms of Service, in whole or in part, without restriction, including to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Subject to the foregoing, these Terms of Service shall be binding upon and inure to the benefit of the parties hereto and their respective successors and permitted assigns.

Force Majeure: Love Queues shall not be liable or responsible to you, nor be deemed to have defaulted under or breached these Terms of Service, for any failure or delay in fulfilling or performing any term of these Terms of Service when and to the extent such failure or delay is caused by or results from acts beyond our reasonable control, including without limitation acts of God, flood, fire, earthquake, explosion, epidemic, pandemic, war, invasion, hostilities, terrorist acts, riots, civil unrest, national or regional emergency, governmental actions, changes in law, embargoes or blockades, strikes, labor stoppages or slowdowns, interruption or failure of telecommunications, internet, or hosting infrastructure, utility failures, or supplier or subcontractor delays. We shall use diligent efforts to resume performance as soon as reasonably practicable under the circumstances.

Relationship of the Parties: Nothing in these Terms of Service shall be construed to create a partnership, joint venture, agency relationship, or employment relationship between you and Love Queues. Love Queues is and shall remain an independent contractor in its relationship with you. Neither party has any right or authority to bind or obligate the other in any manner or to make any representation or warranty on behalf of the other party.

Interpretation: The headings and section titles used in these Terms of Service are for convenience and reference only and shall not affect the construction or interpretation of any provision. The language of these Terms of Service shall be construed according to its fair meaning and not strictly for or against any party. Any rule of construction to the effect that ambiguities are to be resolved against the drafting party shall not apply in interpreting these Terms of Service. Unless the context otherwise requires, words in the singular include the plural and vice versa, and words importing any gender include all genders.

Electronic Communications: When you visit the website, send emails to us, or engage with us through electronic means, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email, by posting notices on the website, or through other electronic means. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You are responsible for maintaining the confidentiality of your email account and for any communications received or sent through it.

BY USING THE LOVE QUEUES WEBSITE OR ENGAGING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE WEBSITE OR SERVICES.